Privacy Policy
Muse Gala respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data, in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
- Information We Collect
We collect personal details such as name, email, phone, billing and shipping address, account credentials, and payment information. Lenders may also provide business details, ABNs, and payout information. Technical data such as IP address, device, browser, and usage patterns are also collected via cookies and analytics.
- Use of Information
Your data is used to provide services, process payments, fulfill bookings, improve platform performance, manage accounts, and ensure security. With your consent, it may also be used for marketing updates and promotional offers.
- Disclosure of Information
Information may be shared with trusted third-party providers (e.g. payment processors, couriers, technical support) only as required. If mandated by law, data may be shared with government authorities. We do not sell or rent personal information to third parties.
- Data Security
We apply reasonable measures to protect data against unauthorized access, misuse, or loss. Payments are processed via secure, PCI-compliant gateways and not stored on our servers. Only authorised staff may access personal information.
- Data Retention
Data is retained only as long as required for service or legal obligations. Once no longer necessary, it is securely deleted or anonymised.
- Marketing Communications
You may opt in to receive updates and offers from Muse Gala and unsubscribe at any time. Transactional communications (e.g. confirmations, delivery updates) will always be sent.
- Cookies and Website Analytics
Cookies are used to enhance experience, track performance, and deliver personalised content. Blocking cookies may limit functionality.
- Access and Correction
You may access or update your information anytime via your account. For corrections, contact us and we will respond within a reasonable timeframe.
- Third-Party Links
Our platform may link to third-party sites. Muse Gala is not responsible for their privacy practices and encourages you to review their policies.
- Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. Continued use of the platform constitutes acceptance of revised terms.
- Contact
For privacy-related questions or requests, contact us at:
Email: support@musegala.com.au
Summary — Muse Gala is committed to protecting your privacy by ensuring transparency, security, and compliance with applicable privacy laws.